直升機飛行員手冊 直升機操作手冊 The Helicopter Pilot’s Handbook
時間：2011-04-05 11:37來源：藍天飛行翻譯 作者：航空 點擊：次
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To view this page ensure that Adobe Flash Player version 9.0.124 or greater is installed. The minimum people needed to run the site effectively will be 3, one to collect money and brief passengers (the cashier) and the remaining 2 to marshal passengers in and out and operate seat belts, etc. If, for any reason, such as last minute sickness, you can't get enough people, you can get away with one marshaller on passenger movement, if all embarkation and disembarkation is done from one side of the aircraft, one door at a time. It's not recommended, however, as it takes longer and passengers en masse must be regarded as thick as two planks—they will take every opportunity to walk into a tail rotor, regardless of how many warnings you give them. A large version of the briefing card is recommended as something they can ignore in the queue, on top of the ones you hand out anyway. It’ll be a waste of time, but make the effort. While marshallers can also be the rescue crew, they're not expected to wear firemen's uniforms all the time, but should still be dressed well and in a good enough substitute if something happens quickly (so no shorts and T-shirts). A good source is Air Cadets, who not only look smart in their uniforms, but are also keen to be near aircraft, and will do a day's work for free flights, which is where you can use up any positioning flights, as you can't sell them to the public. That's not to say that you should abuse the privilege, though. Make sure they get their money’s worth. Place the sign with the Company identification (and the price) on about ten yards or so from the cashier's desk, so if people are put off by the charge, you don't give the wrong impression by having lots of them turning away at the last minute. It also saves the cashier answering the same questions all day. You will need plenty of other signs around the event as, unless you're careful, regulations will ensure that you're far enough away for people to think you're nothing to do with it. Potential passengers will not walk more than about 100 metres. As with any customer, the sales process must be made as brainless as possible, as pleasure flying is done on impulse 99% of the time. If you make it difficult for them, they will not do it, so make sure you can take all major credit cards, so they don't feel like they're spending real money. Next you should brief the loaders, ensuring that they know that people should always approach and leave the helicopter from the front and that nobody should be allowed further aft than the rear skid support. They also need to know about the opening and closing of doors and the operation of seat belts, all of which should be covered anyway in the passenger brief. The most dangerous time is when the passengers change over, so that's when marshallers must be most wary. When you land, outgoing passengers should be out of the area (or at least the edge of the rotor disk) before the others are ushered in, although you can tighten the operation by shepherding the new ones to the edge of the disk while the others are getting out.
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